At Golf Edge Wear, we’re committed to providing premium golf apparel with exceptional service. Below you’ll find answers to common questions about our products, delivery, returns and more. Should you need further assistance, our customer service team is always ready to help at [email protected].

Product Questions

What types of golf apparel do you offer?
Our performance collections include:
  • Mid Layers for variable weather conditions
  • Technical Shirts designed for mobility and comfort
  • Performance Shorts with moisture-wicking properties
  • Trousers engineered for the golf swing
  • Waterproofs for complete weather protection
All our apparel combines technical excellence with refined aesthetics for the modern golfer.
How should I care for my Golf Edge Wear apparel?
We recommend following the care instructions on each garment’s label. Generally:
  • Machine wash cold with similar colors
  • Use mild detergent
  • Tumble dry low or hang dry
  • Iron on low heat if needed (avoid direct heat on technical fabrics)
Proper care will maintain the performance properties and appearance of your golf wear.

Ordering & Account

How do I create an account?
During checkout, you’ll have the option to create an account by providing your email address and creating a password. Account benefits include:
  • Faster checkout
  • Order history tracking
  • Saved shipping information
  • Exclusive offers for members
Can I modify or cancel my order after placement?
We process orders quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t yet entered the shipping process.

Shipping & Delivery

What shipping options are available?
We offer two delivery options:
  • Standard Shipping (£12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
  • Free Shipping: Available on orders over £50, delivered via EMS within 15-25 business days after dispatch
All orders are processed within 1-2 business days (may extend by 1 day during peak periods).
Do you ship internationally?
Yes, we ship to most international destinations from our headquarters in Stirling, UK. However, we currently cannot ship to some Asian countries and remote regions. During checkout, you’ll be notified if we’re unable to ship to your location.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. Our system provides real-time updates so you can monitor your package’s journey from our warehouse to your doorstep.

Pro Tip: For important tournaments or golf trips, we recommend ordering at least 3 weeks in advance and selecting standard shipping to ensure timely arrival.

Are there additional fees for international orders?
For international orders outside the UK:
  • All applicable customs duties and taxes are the responsibility of the recipient
  • We declare the full value of all shipments
  • Most orders clear customs within 1-3 business days
These fees vary by country and are not included in your order total.

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the date of delivery. Items must be:
  • Unworn and unwashed
  • In original condition with all tags attached
  • In original packaging
Each Golf Edge Wear package includes easy returns information. Please contact us at [email protected] to initiate a return.
How long do refunds take to process?
Once we receive your returned items, please allow:
  • 5-7 business days for us to process your return
  • Additional time for your bank or credit card company to post the refund to your account (typically 3-5 business days)
You’ll receive an email notification when your refund has been processed.
Do you offer exchanges?
Currently, we process returns for refunds only. If you need a different size or color, we recommend placing a new order after receiving your refund. Our customer service team can help ensure availability of your desired item during this process.

Payment

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely through our encrypted checkout system.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your payment information. We don’t store your full credit card details on our servers. For additional security, we recommend using PayPal if you prefer not to enter card details on our site.

Customer Service

How can I contact customer service?
Our customer service team is available via email at [email protected]. We typically respond within 24 hours during business days (Monday-Friday). Please include your order number if your inquiry relates to a specific order.
Where is Golf Edge Wear located?
Our headquarters is located at:
21 Wishart Dr, Stirling, GB CH4M 2AT
United Kingdom

We hope this FAQ has answered your questions about Golf Edge Wear. Our premium golf apparel is designed to enhance your game, backed by our commitment to exceptional service. If you need any further assistance, don’t hesitate to reach out to our team.

Now that you’re informed, why not explore our performance collections designed for golfers who demand both technical excellence and refined style?